SmileDirectClub has successfully helped more than 1.5 million people around the world get a smile they love. We offer complimentary touch-ups, otherwise known as refinements and mid-course corrections, as necessary throughout treatment.
If a SmileDirectClub customer is not happy for any reason within the first 30 days of treatment, they can return their unused custom-made clear aligners, and all payments they've made for their aligners will be refunded.
Additionally, as part of our Lifetime Smile Guarantee™, customers who have completed treatment and followed their treatment plan, but haven't achieved their desired smile, can contact us to have their treating doctor re-evaluate their results. If a re-evaluation is approved, they may be eligible for additional aligners to continue their journey at no additional cost.
Finally, we stand behind our customers' smiles for life. As long as they stay current on their retainer subscription from SDC and are wearing them as prescribed, we'll provide aligner touch-ups at no additional cost. That's our Lifetime Smile Guarantee.